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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tony grant

June 3, 2024

5  out of  5
rating by tony grant
"Tara perryman was very helpful and assisted me with everything that I needed to know about my policy she is very kind and considerate. She helped me with more knowledge about my insurance policy and information about increasing my insurance coverage"
We responded:
"Thank you Tony for your review and for taking the time to let me know how my office is doing. Myself and my staff look forward to assisting you in the future with your insurance needs. "
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Ahmad Albu

July 14, 2023

1  out of  5
rating by Ahmad Albu
"My home and auto rated under Vicki’s State Farm office were reasonably priced for a couple of years. Then, they hiked my auto policy by nearly 50% upon renewal. I opted out and went with another company. I kept, my homeowners insurance, but the premium was a little shy of $2,000 upon renewal. When inquired about the new rates, “lost discount due to terminating my auto policy”. I urge people to shop around upon renewals."
We responded:
"Hi Ahmad. I'm sorry that you were not satisfied with your renewal rate. We appreciate your business and if you would like to discuss your policy with me, please call me at the office. I would be more than happy to talk with you. "
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Dusty Hoffman

June 16, 2023

5  out of  5
rating by Dusty Hoffman
"Tara was super helpful when switching from another carrier to State Farm. She was always prompt in responding to my questions & I will always recommend her to anyone!"
We responded:
"Thank you, Dusty for taking your time out to share feedback on my office and your experiences from Tara. We really appreciate your continued support by sending referrals to our office."
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Heather Trent

June 16, 2023

5  out of  5
rating by Heather Trent
"Tara Perryman goes above and beyond for her customers. She has always gotten back to me with any questions I have. Thanks Tara!"
We responded:
"Thanks for the review, Heather! I am happy to hear you've had great experiences from our office. We appreciate your business & look forward to assisting you with any other insurance needs that you may have in the future. "
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Colleen Geyer

December 20, 2022

5  out of  5
rating by Colleen Geyer
"This office is why I love State Farm! The professional, timely manner that they respond is great. I usually work with Tara, who never hesitates to answer all my questions, and explains everything so well so that I can make the best insurance choice."
We responded:
"Thank you for the review. We appreciate your business and the feedback on your experience with State Farm & our office."
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Tony Eddins

December 2, 2022

5  out of  5
rating by Tony Eddins
"I went to State Farm upon a recommendation of a close friend looking for a lower rate then I currently had. I had been with the same company for over 30 years as I slowly watched my rates climb higher and higher. I had the pleasure of dealing with Tara and she was pleasant and made the whole process extremely easy. She was able to give me equal or better coverage on our three vehicles, as well as our home renter's insurance and saved me over $200 per month. I would highly recommend their services to my friends and family!"
We responded:
"Thank you, Tony! We appreciate your feedback. I am happy to hear your experience with our office and Tara was pleasant & easy for your car and home renter's insurance. Welcome to the Vicki Thomas Insurance Agency- State Farm, we look forward to servicing your future needs. "
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Alex Bunyard

October 25, 2022

5  out of  5
rating by Alex Bunyard
"Tara was an awesome person to talk too. She answered all my questions!! Great customer service."
We responded:
"Thank you for your review! I am happy to hear that you had a great experience with our office."
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Angela Kim

June 21, 2022

5  out of  5
rating by Angela Kim
"Ginger is always a pleasure to work with. She reviews our policies to ensure our information is accurate and that we are getting any discounts available to us."
We responded:
"Thank you for your review, Angela! I'm happy to hear that you have great experiences with our office. We greatly appreciate your business and look forward to servicing you in the future."
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Ronna Jeleniewski

June 9, 2022

5  out of  5
rating by Ronna Jeleniewski
"I have had all of my policies with State Farm through Vicki Thomas for several year's, and I wouldn't dare trust anyone else. (Home, Auto, Business and Life) Tara is such a pleasure to do business with, and always so very helpful! She is so knowledgeable and always more than happy to answer all of my questions! I actually look forward to speaking with her! Thank you Tara for everything that you do! 😊"
We responded:
"Thank you for the kind words. I'm glad we are able to make assisting you such a positive experience."
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Bev Blankinship

June 6, 2022

5  out of  5
rating by Bev Blankinship
"I rarely write reviews, but I want to recommend this office and especially my agent, Ginger Starnes. She is always helpful, knowledgeable and caring. Such great customer service is often hard to find in today’s world. Thank you Ginger!!!"
We responded:
"Thank you for the Google review. We appreciate you taking the time out to share your feedback on your experience with our office."
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Andrea Cash

May 18, 2022

5  out of  5
rating by Andrea Cash
"Recently I was made aware that my bank had made a posting error which led to a delay in closing on my new home. Ginger is awesome and she went above and beyond to provide the documentation that my underwriter needed to close. Thank you Ginger!"
We responded:
"Thank you, Andrea. I'm happy to hear we took care of your needs and went the extra steps to help you close on your new home."
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Zach Fox

May 10, 2022

5  out of  5
rating by Zach Fox
"Jenna at Vicki Thomas State Farm saved my business. I've been a State Farm customer for over 20 years and was just about at my wit's end with my local office and lack of support from the corporate office. I switched to Vicki Thomas as one last ditch effort. Jenna went above and beyond in resolving my issue. Though I'm new to the local office of Vicki Thomas State Farm, I do highly recommend it!"
We responded:
"Thank you, Zach! I am happy to hear that Jenna went above and beyond to resolve your issues. We look forward to servicing your needs in the future."
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Pam Kahle

April 28, 2022

5  out of  5
rating by Pam Kahle
"My husband and I recently moved our State Farm account to the Vicki Thomas agency. We are extremely satisfied. The customer service is fantastic - no question is too small. Ginger Starnes is extremely helpful and always willing to "go the extra mile." All businesses should be as customer centered as the Vicki Thomas State Farm office."
We responded:
"Thank you for the review, Pam. I appreciate you taking the time to let me know that you're satisfied with the service from my agency. Welcome to the Vicki Thomas Insurance Agency and we look forward to servicing your families insurance needs."
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Nancy Lanham

April 14, 2022

5  out of  5
rating by Nancy Lanham
"My agent, Ginger Starnes , is always very helpful and friendly. I highly recommend this office."
We responded:
"Thanks for the review, Nancy! We really appreciate you taking the time out to share your experience with our office."
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Lee Hall

April 5, 2022

5  out of  5
rating by Lee Hall
"I have been a customer with Vikki Thomas and her team for the past 28 years. During this time I have had nothing but top quality service. I have reached out to Tara on numerous occasions over the years, and she has been always so helpful. I would receive a response to my emails after hours, weekends or holidays. This is just an example of how Vikki Thomas and her team treats their customers."
We responded:
"Hello Lee! Our office enjoys working with you and we really appreciate you taking the time to share a review on your experiences over the many years that we have provided to you. Thank you for trusting my agency and staff to handle your insurance needs."
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Darrell Clendennen

March 4, 2022

5  out of  5
rating by Darrell Clendennen
"Laine and I could not be happier the with the service we receive with Tara. She is so understanding of what our needs are, explains every detail, and answers every question. She is always there for use. It is such a wonderful feeling having a sense of security and knowing we'll be taken care of if anything happens to our home or vehicles. WE LOVE TARA!!! Thank you."
We responded:
"Hello Darrell! Thank you for your review. I know Tara and our office enjoys working with you and your family and we really appreciate you taking the time out to share your feedback on your experience with my office."
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Deborah Mason

February 25, 2022

5  out of  5
rating by Deborah Mason
"I highly recommend the Vicki Thomas State Farm Agency. Tara was awesome and saved me a lot of money on both auto and homeowners insurance."
We responded:
"Thanks for the review, Deborah. I am glad Tara was able to make assisting you with your insurance needs such a positive experience!"
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ML111

August 11, 2021

5  out of  5
rating by ML111
"My experience with State Farm has always been a professional and pleasant one. They have amazing rates compared to my former insurance company. Lori is the best - she always handles my insurance needs with ease and is very knowledgeable. I highly recommend this office!"
We responded:
"Thank you for the feedback and appreciate your business."
Profile photo of Luke Whittemore (Luke Profits)

Luke Whittemore (Luke Profits)

August 10, 2021

5  out of  5
rating by Luke Whittemore (Luke Profits)
"Absolutely love using Vicki Thomas' office for anything insurance related. They are easy to get in contact with, and are incredibly professional."
We responded:
"Thank you"
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Megan Jane

August 10, 2021

5  out of  5
rating by Megan Jane
"This office is the best I have been using them for almost 10 years and they are incredibly helpful, and professional when it comes to assisting you with your any of your insurance needs. I wouldn’t trust anyone else."
We responded:
"Thank you for your trust in us."
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J Wynn Phillips

August 7, 2020

1  out of  5
rating by J Wynn Phillips
"Could not speak to anyone. Wasted stop"
We responded:
"I'm sorry we were not available."
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Amanda Diane

September 19, 2019

5  out of  5
rating by Amanda Diane
"Love their staff! They know there stuff!"
We responded:
"Thank you, Amanda for your review on Vicki Thomas' State Farm Insurance Agency. We appreciate your time to let us know how we are doing."
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Alex Manning

August 22, 2017

5  out of  5
rating by Alex Manning
"Very helpful and relatable"
We responded:
"Thank you, Alex."